Payment Policy

This policy explains the currency, card options, authorization steps, and tax treatment used at checkout.

Authorization and Security

Card details are transmitted through Shopify's protected checkout and payment providers; we do not publish or expose full card numbers. An order is accepted only after authorization and may be paused or canceled when billing data, fraud controls, or availability requires review.

Taxes, Cancellations, and Refunds

Taxes are calculated and collected when required by applicable law; this policy does not promise tax-free treatment. A cancellation request can be considered before shipment; once dispatch has occurred, the order is handled under this Refund Policy. After approval and any required inspection, the refund is issued to the original payment method within 5–10 business days; a bank or card issuer may need additional posting time.

About Credit/Debit Card

All charges are presented and settled in USD, and checkout supports Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover.

Merchant Information

Store: Nalgene
Email: Support@Nalgexar.shop
Phone: 6202533557
Business address and default return address: 2113 S Secretariat Way, Nampa, Idaho, 83686, United States